Trust & privacy
Delanti is the software your firm uses to create and run its own AI employee. That employee works inside your business, so it is built to be accountable to you. Here is exactly how your information is kept private and how you stay in control. For the formal detail, see our Privacy Policy.
Everything your employee does is written into a plain work diary in your dashboard, in normal language. You can see exactly what it replied, what it looked up, who it chased, and what it filed. Nothing happens off the books.
By default, our support team has no access to your messages, your knowledge, or your customers. If you ever want help, you grant time-boxed access from Settings, it expires on its own, and every single thing we view is written into your own diary where you can see it.
Anything about money, any message to a new contact, and any bulk send waits in your approval queue. The exact text you approve is the exact text that goes out. Your employee never commits to a refund, a price, or a promise on its own.
If the answer is not in what you have taught it, it checks with you rather than guessing. Your own corrections apply immediately; anything your team teaches it waits for your approval. You are always in charge of what it knows.
Everything your employee knows about your business is exportable as plain files at any time. There is no lock-in on your own knowledge.
When your employee reads a web page, a file, or a scan, that content is treated strictly as information, never as instructions. It is screened for planted commands, and any attempt to hijack it is flagged for review.
Discretion is not a setting you have to remember. These are refusals it makes on its own, every time.
A teammate asks
What was our revenue last month?
That is for the owners. I cannot share the books.
In the team group
Can you post Priya's number here?
I will send it to you in a private message, not the group.
A staff member asks
What is the margin on the Acme deal?
I will check with an owner before sharing any figures.
Four modes, from observing quietly to working autonomously. A dial for every connection: read only, suggest, or act. Access set per person, privacy per note, hours per week. It learns with your approval: your own corrections apply immediately, and anything your team teaches waits for your OK.
Set once, changed any time, from your dashboard.
Rohan, customer
What do your packages cost?
Drafted the reply. Waiting for your OK.
On probation, everything outward waits for you.
If you are a CA firm or a law practice, the audit trail and the conversation-privacy guarantees above are designed for exactly the confidentiality your clients expect. Ask us about your specific data-handling requirements on a call.
Sub-processors
A short, honest list of the third parties that process data on our behalf. Several apply only when you turn that feature on. The full notice, including your rights and how to reach our grievance officer, is on the Privacy Policy.
Runs the AI model that reads messages and drafts replies.
Hosts the database and sign-in that hold your account and your employee’s knowledge.
Runs the application servers.
Sends service email such as password resets and support notices.
Delivers messages on the Telegram channel.
Delivers messages on WhatsApp, only when you connect WhatsApp.
Drive, Sheets, Calendar, and Gmail, only when you connect a Google account.
Web search, only when your employee searches the web.
Meeting transcription, only when you connect meetings.
Voice-note transcription and semantic search, only when those are enabled.
Holds our source code, and receives fault reports about the software (a diagnosis and error shapes, never your messages or documents).