Delanti

The colleague that’s awake when your buyers are.

It works buyer enquiries around the clock, chases the export documents, and keeps orders and payments moving, in your buyer’s language, on WhatsApp, with you deciding what goes out on its own.

Work diaryMira, today

  1. Sent your morning brief: one shipment docs pending, two buyer queries overnight.

    Done
  2. Answered the Dubai buyer’s overnight query about lead times.

    Done
  3. Chased the CHA for the pending shipping bill.

    Done
  4. Prepared the quote for 20 units to Jaipur from your pricing sheet.

    Done
  5. Drafted the payment reminder for the March consignment.Waiting for your yes

  6. Updated the order tracker: 4 shipments in transit.

    Done

The work that eats your week.

Your buyers are in other time zones, and questions arrive while you sleep. The packing list is with one person, the LC copy with another, and the payment follow-up is a message nobody enjoys writing. Every delay costs a shipment or a relationship, and most delays are chasing, not production.

Before, and after.

The same week, with an employee on it.

  1. Before: Buyer queries land at 2am and wait till 10.

    After: The answer is written at 2am, in their language, and sent the moment you approve it.

  2. Before: Quotes wait for the one laptop with the pricing sheet.

    After: Quotes computed from your own sheet, in minutes.

  3. Before: Missing shipping documents surface at the port.

    After: Every consignment's papers are tracked, and gaps flagged early.

  4. Before: Payment follow-ups slip between time zones.

    After: Payments and papers chased on schedule, each chase a tap to approve.

A week with your employee.

Real jobs it does today. Not answers to questions, but work done and logged for you.

  1. Has the answer waiting when you wake

    A question at 3am from a buyer overseas is answered from what you’ve taught it, warmly and accurately, sent straight away once you’ve said it can or sitting ready the moment you look. Anything it can’t answer is flagged for the morning.

  2. Takes enquiries and quote requests

    It collects the specifics of what a buyer wants, one question at a time, checks what you’ve told it, and prepares a draft quote for your approval.

  3. Chases the export documents

    It tracks the paperwork a shipment needs, chases what’s missing on a schedule, and ticks each piece off as it arrives.

  4. Answers order-status questions

    “Where is my shipment?” is answered from what you’ve told it, so buyers stop waiting on you for updates. You choose whether it replies by itself or checks with you first.

  5. Follows up on payments

    It runs the reminder ladder on outstanding payments, friendly, then firmer, then escalated to you, so receivables don’t drift.

A full job description, not a chatbot.

Quotes from your real sheets

Slab rates, freight, and duties computed by your own pricing sheet’s formulas. Never a guessed number.

Tracks every consignment

Documents per shipment tracked end to end, with the missing ones flagged before they hold up cargo.

Works the buyer’s night shift

Lead times, specs, and order status answered from what you taught it while you sleep. Each reply waits for your OK, until you decide it can send the routine ones itself.

Chases payments and papers

Shipping bills, BRCs, and outstanding payments chased politely over email, on a schedule.

Works in the buyer’s language

It mirrors whoever writes in, and keeps your emails in professional English.

Reads shipping paperwork

Send a scanned invoice or packing list. It reads it, pulls the details, and files it to the order.

And everything an employee should come with.

  • One central intelligence

    Corrections and documents land in one shared memory your whole team draws on, once an admin approves them.

  • Your whole team uses it

    Everyone talks to the same colleague, and you control what each person can see and do.

  • Every channel, one employee

    WhatsApp, Telegram, Slack, and email. Connect the ones your people already use. For WhatsApp you bring a new SIM and your Meta business profile, and we register the number with you.

  • Speaks your languages

    Hindi, Gujarati, Tamil, English, and more. Send a voice note in your language and it replies in writing, in that language.

  • Meetings become notes

    Connect your Zoom and recordings turn into minutes and tasks, filed to the right client. Joining live calls is an add-on.

  • Reports from your booksAdd-on

    Connect Tally, Zoho Books, QuickBooks, Xero, or Business Central and it reads profit, receivables, and runway straight from your real books.

  • Your sheets become tools

    Upload a costing or quoting sheet and it computes on your own Excel formulas, never guessed.

  • Researches with sources

    Searches the web, reads the pages, and writes a brief with citations.

  • Teach it once

    Your procedures become playbooks it runs every time, checked by a person you name.

  • Works on its own

    A morning brief, flags for what needs you, and routines that start once there is work, each asking you first until you let it run on its own.

  • Add a second employee

    A sales one beside the ops one, sharing the same memory. We set it up with you.

  • Missing a tool? We build itBuilt for you

    Custom integrations and software, built for you, with nothing new for the team to learn.

Also available, on request.

Beyond the day-one jobs, these can be added as your employee grows into the role.

  • Reads your books for reports and financial health: Tally, Zoho Books, QuickBooks, Xero, or Business Central (read-only)
  • Branded graphics and creatives
  • Bulk digitisation of old paper records
  • Broadcast campaigns to your full list
  • Custom tools built for how you work

Whichever shape you are.

The founder-exporter

Buyers in three time zones have their answers written overnight, waiting on one tap when you wake.

The trading house

Quotes, papers, and payments tracked per consignment, visible to the whole desk.

The manufacturer-exporter

Production queries inside, buyer queries outside, one colleague handling both.

It arrives already knowing your trade.

Pick “Exporter / trader” when you create your employee and this comes installed, before you have taught it a single thing.

  • Answer buyer emails in English from what you teach it about products, prices and terms
  • Draft quotes from your price list, and send each one once you OK it
  • Chase buyers, suppliers or forwarders for the papers a shipment still needs
  • Draft payment reminders to buyers, firmer each time, each cleared by you

On the free trial, people outside your team reach it by email, and everything it writes to them waits for your OK. Its own WhatsApp number comes with any paid plan. Then you make it yours: corrections become standing rules once an admin approves them, and procedures you explain once, in chat or a voice note, become playbooks it runs every time, checked by a person you name.

Just ask, in plain words.

You talk to it like a colleague, on the apps you already use. For example:

  1. Quote 2 containers CIF Rotterdam

    Computed from your own costing sheet, in minutes, any hour.

  2. Which shipments are missing documents?

    Every consignment's paper status, flagged before the port flags it.

  3. Follow up with the Dubai buyer

    A courteous follow-up in their language, drafted for your OK and sent on schedule.

How hiring works.

Once your company is invited, it is four steps, not a setup project.

  1. Create it

    Give it a name and a personality. Minutes, not weeks.

  2. Teach it

    Point it at your website, drop in documents, tell it its role in chat.

  3. Connect it

    It has its own email address from day one, and your team can message it on our shared WhatsApp number straight away. Its own WhatsApp number comes when you hire it: you bring a new SIM and your Meta business profile, and we register it with you. Add Drive and your calendar when you like, and your team so it knows who is who.

  4. It works

    It answers from day one, on Asks first: anything going out waits for your yes until you change the mode.

Does the work, and shows you the receipts.

  • Every action it takes is written into a plain work diary you can read any time.
  • Support access is granted by you, expires on its own, and every conversation opened under it is logged where you can see it.
  • Anything with money or a promise in it, going to a customer, waits for a person’s yes in every mode.
  • Everything it learns is yours, exportable as plain files, and nothing goes live until you approve it.

You decide, down to a checkbox.

  • Who it talks to
  • Who sees the books
  • What each person can access
  • What needs your approval
  • How private each note is
  • When it works

Set once from your dashboard, changed any time.

What it does not do.

It prepares and chases. Quotes and anything about money wait for your approval before they go to a buyer, and it never invents facts about your product or pricing.

Go on. Give it a job.

Pick something from your day. Watch how it works, what waits for you, and the receipt it leaves behind.

A demonstration with sample data. The real one works in your WhatsApp, Telegram, Slack, and email.

Mirawaiting for your yes

Quote 20 units to the Dubai buyer.

  • Pulled rates from your pricing sheet
  • Computed 20 units, freight, and duties
  • Drafted the quote

Needs you

To
imports@gulftrading.ae
Subject
Quotation: 20 units

Hello, thank you for the enquiry. 20 units comes to USD 4,850 all in, including freight to Jebel Ali. Lead time is 3 weeks from confirmation.

It will not send until you say so.
Work diary

Your receipts will appear here.

Good questions.

Can it handle buyers in other languages?

Yes. It replies in the language your buyer writes in, so a message in another language is answered naturally.

Is it really always on?

Yes, it runs 24/7. Overnight enquiries are worked the moment they arrive: answered outright where you’ve allowed it, and otherwise drafted and clearly flagged so nothing is cold by the time you wake up.

Who approves what goes to a buyer?

You do. Quotes and money matters are drafted for your approval, the exact text you approve is what’s sent.

Delanti is by invitation.

Tell us about your company and what you would hand it first.

Request an invitation