This is our privacy notice under the Digital Personal Data Protection Act. For what the service does and its limits, see Terms & disclaimer; for the trust guarantees behind it, see Trust & privacy.
Delanti runs the software that powers your AI employee. When your firm uses it, your firm decides what data goes in and what it is used for, so under the Digital Personal Data Protection Act your firm is the data fiduciary to its own customers, and Delanti is the data processor acting on your firm's instructions. We process personal data only to run the service you asked for, never for our own purposes and never to train AI models.
Account details you give us (your name, role, email, phone, business name, and sign-in). The working data your employee handles on your behalf: the messages it exchanges, the knowledge you teach it, tasks, client and contact records, and any files you upload. And basic operational logs (a plain work diary of what the employee did, plus diagnostic records that keep the service running and secure). We collect each of these only to provide, secure, and support the service.
The work diary is kept for about 90 days and then pruned automatically. Your account data and the knowledge your employee has learned are kept while your account is active, so the employee keeps working for you. You can export everything your employee knows as plain files at any time, and when you close your account we will delete or return your data on request. Anything we are required by law to retain, we retain only for as long as the law requires.
You may ask to access, correct, or erase your personal data, to withdraw a consent you have given, and to raise a grievance about how your data is handled. You can export your employee's knowledge as plain files yourself today; for anything else, write to us at the address below and we will action your request. If your own customer contacts you about their data, that request is for your firm to handle as their data fiduciary, and we will support you in meeting it.
We do not sell your data or share it for advertising. It is processed by a short list of sub-processors that make the service work (listed below), each used only for its stated purpose. By default our own support team cannot read your conversations: you grant time-boxed access when you want help, it expires on its own, and every view is written into your own work diary where you can see it.
Each firm's data is isolated to that firm. Credentials and connection secrets are encrypted at rest and are never shown back, not even to your employee, which uses them only to make the calls you have approved. A credential pasted into a chat is stripped before it is stored. Sensitive and outward actions wait for a person on your team to approve them, and every action is written to the audit diary.
Each is used only for the purpose stated. Several apply only when you turn that feature on.
Runs the AI model that reads messages and drafts replies.
Hosts the database and sign-in that hold your account and your employee’s knowledge.
Runs the application servers.
Sends service email such as password resets and support notices.
Delivers messages on the Telegram channel.
Delivers messages on WhatsApp, only when you connect WhatsApp.
Drive, Sheets, Calendar, and Gmail, only when you connect a Google account.
Web search, only when your employee searches the web.
Meeting transcription, only when you connect meetings.
Voice-note transcription and semantic search, only when those are enabled.
Holds our source code, and receives fault reports about the software (a diagnosis and error shapes, never your messages or documents).
This notice reflects how the platform is built to support the DPDP Act and is a plain-English summary, not legal advice. It does not replace a data-processing agreement between Delanti and your firm. Last updated 2026-07-14.